The terms in these instructions don't match my Impact Suite.

Modified on Wed, 13 Aug at 2:45 PM

Impact Suite Language Guide

Your Impact Suite is super customizable and is meant to reflect the culture of your organization, down to the words you use to describe the people, places, and types of service action you perform. 


In our Support Center, we use generic terms in our instructions, so everyone can use them. 


What does this mean for you?
Likely, the terms we use in these articles won't precisely match what you see if your Impact Suite. This article provides a quick reference so that you can translate our generic terms into what you are seeing. 


Generic TermDefinitionWhat you might see in your Impact Suite:
ReporterA user within the Impact Suite who submits data by completing timesheets, surveys, and/or financial reports.
  • advisor
  • ambassador
  • AmeriCorps Member
  • coach
  • coordinator
  • corps member
  • fellow
  • grantee
  • member
  • opportunity coach
  • program staff
  • reporter
  • resident
  • service member
  • summer site staff
  • teacher
  • teaching fellow
  • tutor
  • tutor and volunteer
  • VISTA
  • volunteer
Admin / Staff
A user with access to administrative or management functions within the Impact Suite.

Admin permissions are controlled through assigned Admin Roles, which define what each admin can view or edit. Permissions may include access to timesheets, surveys, reporter profiles, financial reports, and all other available functionality within the Impact Suite.
  • administrators
  • commission staff
  • directors/supervisors
  • national staff
  • site supervisors
  • site supervisors/staff
  • staff
  • staff & supervisors
  • staff/field coordinators
  • staff/supervisors
  • staff and supervisors
  • supervisors/national staff
  • supervisors/program staff
  • supervisors/staff
  • team leaders/program staff
Site
Sites define the connection between reporters and admin within the Impact Suite. A site acts as an access boundary and an organizational unit.

Admin can only view or manage reporters who are assigned to the same site as them.

Sites are also used to filter and organize timesheet, survey, and other reporter data.
  • branch
  • center
  • community host organization
  • community partner
  • courtyard
  • district
  • host agency
  • host site
  • library
  • local agency
  • location
  • node
  • partner
  • partner site
  • placement site
  • program
  • project
  • region
  • school
  • school site
  • service site
  • site
  • subgrantee
  • subsite
  • tutoring site

Umbrella
A collection of sites grouped together for organizational and administrative purposes. Each site can belong to only one umbrella at a time. Umbrellas are used to manage connections between admin and reporters, as well as to filter and organize data within the system.

This is an optional feature that may not be enabled in your Impact Suite. To enable it, contact support@americalearns.net
  • campus
  • cohort
  • program
  • state
SurveyA structured data collection process within the Impact Suite, created through three steps:

1. Creating Questions

2. Placing Questions into a Form

3. Launching the Form to reporters

Data collected from reporters submitting surveys is then accessible to admin for review, analysis, and export.

  • accomplishment log
  • attendance
  • attendance log
  • data and accomplishment report
  • deliverable
  • form
  • impact report
  • member reflection log
  • monthly report
  • monthly reporting form
  • performance report
  • progress report
  • reflection and feedback log
  • reflection log
  • reflections on service
  • report
  • reporting & reflection form
  • reporting & reflection log
  • reporting and goal-setting form
  • reporting log
  • service report
  • student impact log
  • student log
  • student progress log
  • survey
  • tracking & goal setting form
  • tutor report
  • tutoring log
  • weekly report
Group / Identifier
A group is a customizable space within the Impact Suite used to create and manage collections of identifiers. Groups allow organizations to build additional databases to track anything relevant to their work.

An identifier is an individual item within a group on which data can be stored and collected. Identifiers can represent people, projects, events, goals, or other entities relevant to your program.


  • attendee
  • beneficiaries
  • beneficiary
  • classroom/school
  • client
  • client and volunteer
  • fellow experience tracker
  • home
  • learner
  • member
  • mentee
  • participant
  • patient
  • project
  • project profile
  • service
  • student and volunteer
  • team
  • volunteer
  • youth

Serve (verb)The action reporters perform when logging time in their timesheets or their activities in a survey.
  • advocate
  • mentor
  • navigate
  • support
  • teach
  • tutor
  • work




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