Impact Suite Language Guide
Your Impact Suite is super customizable and is meant to reflect the culture of your organization, down to the words you use to describe the people, places, and types of service action you perform.
In our Support Center, we use generic terms in our instructions, so everyone can use them.
What does this mean for you?
Likely, the terms we use in these articles won't precisely match what you see if your Impact Suite. This article provides a quick reference so that you can translate our generic terms into what you are seeing.
| Generic Term | Definition | What you might see in your Impact Suite: |
| Reporter | A user within the Impact Suite who submits data by completing timesheets, surveys, and/or financial reports. |
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| Admin / Staff | A user with access to administrative or management functions within the Impact Suite. Admin permissions are controlled through assigned Admin Roles, which define what each admin can view or edit. Permissions may include access to timesheets, surveys, reporter profiles, financial reports, and all other available functionality within the Impact Suite. |
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| Site | Sites define the connection between reporters and admin within the Impact Suite. A site acts as an access boundary and an organizational unit. Admin can only view or manage reporters who are assigned to the same site as them. Sites are also used to filter and organize timesheet, survey, and other reporter data. |
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| Umbrella | A collection of sites grouped together for organizational and administrative purposes. Each site can belong to only one umbrella at a time. Umbrellas are used to manage connections between admin and reporters, as well as to filter and organize data within the system. This is an optional feature that may not be enabled in your Impact Suite. To enable it, contact support@americalearns.net |
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| Survey | A structured data collection process within the Impact Suite, created through three steps: 1. Creating Questions 2. Placing Questions into a Form 3. Launching the Form to reporters Data collected from reporters submitting surveys is then accessible to admin for review, analysis, and export. |
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| Group / Identifier | A group is a customizable space within the Impact Suite used to create and manage collections of identifiers. Groups allow organizations to build additional databases to track anything relevant to their work. An identifier is an individual item within a group on which data can be stored and collected. Identifiers can represent people, projects, events, goals, or other entities relevant to your program. |
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| Serve (verb) | The action reporters perform when logging time in their timesheets or their activities in a survey. |
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