java and clear cache (staff/supervisor)

Modified on Fri, 12 May 2023 at 09:46 AM

Java and Clear Cache (Staff/Supervisor)

The likely cause for this issue is an out-of-date or corrupt version of Java.

On the computer you were using, could you do the following for me?

1) Update your Java. Please download and reinstall a clean version at

2) Once Java is updated, hold down Ctrl + F5 on your keyboard for three seconds.

3) Close your browser and then reopen it, log in.

If this doesn't work, please call us directly at: 310.693.6698.


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