sending the password setup or reset email to admin

TABLE OF CONTENTS

• Sending the Welcome/Password Setup Email to Individual Admins
• Sending the Welcome / Password Setup Email to a Group of Admins
• Video Resource: Create a Password

Sending the Welcome/Password Setup Email to Individual Admins

If you need to send the password setup e-mail or if a Admin needs help resetting their password, follow these steps:   

1. On the left-hand side of your Mission Control, click Reporters, Admins, & Sites.
   
   
2. On the right, click Manage admin.
   
   
3. Click the name of the Admin.
   
   
4.  When their profile opens, in the Name & Contact Details, & Role panel, click the Send Welcome E-mail or Reset Password link.

Sending the Welcome / Password Setup Email to a Group of Admins

If you need to send the welcome e-mail to a group of staff follow these steps:  

1. On the left-hand side of your Mission Control, click Reporters, Admins, & Sites.
   
   
2. On the right, click Manage admin.
   
   
3. Above the table, use the Select Action drop-down menu to Send Welcome/Password Setup E-mail to All Without Passwords (N).

Video Resource: Create a Password