sending the password setup or reset email to staff

TABLE OF CONTENTS

• Sending the Welcome/Password Setup Email to Individual Staff Members
• Sending the Welcome / Password Setup Email to a Group of Staff Members
• Video Resource: Create a Password

Sending the Welcome/Password Setup Email to Individual Staff Members

If you need to send the password setup e-mail or if a staff member needs help resetting their password, follow these steps:   

1. On the left-hand side of your Mission Control, click Reporters, Staff, & Sites.
   
   
2. On the right, click Manage staff accounts.
   
   
3. Click the name of the staff person.
   
   
4.  When their profile opens, in the Name & Contact Details, & Role panel, click the Send Welcome E-mail or Reset Password link.

Sending the Welcome / Password Setup Email to a Group of Staff Members

If you need to send the welcome e-mail to a group of staff follow these steps:  

1. On the left-hand side of your Mission Control, click Reporters, Staff, & Sites.
   
   
2. On the right, click Manage staff accounts.
   
   
3. In the table at the bottom of the page select all of the staff members to whom you would like to send the welcome/password setup e-mail.
   
   
4. Then use the Select Action drop-down menu to Send Welcome/Password Setup E-mail to Selected Staff.

Video Resource: Create a Password