TABLE OF CONTENTS
- Walkthrough
- Video Resource
- Permissions for Reporter Profile Management
- Find the Reporter Profile Management System
- Understanding the Reporter Profile Layout Manager
- Creating a Custom Panel
- Editing Panel Visibility Settings
- Creating a Sub-Panel
- Cloning a Panel or Sub-panel
- Creating a Context Block
- Creating and Managing Fields
- Adjusting your Panel View
Walkthrough![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/22148074036/original/gsZlrV1MAAyQBnoQlmN11FpsOE5lA7vwzQ.png?1718719715)
Video Resource
Permissions for Reporter Profile Management
Please take a few minutes to review the permissions available for Reporter Management here.
Find the Reporter Profile Management System
The staff profile management system can capture all of the staff profile information you need. From documents to addresses to photos to all of your important dates, you’ll be able to quickly and easily add any field you need at any time.
To access your staff profile management system:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage Reporter Accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
Understanding the Reporter Profile Layout Manager
The Reporter Profile Layout Manager is the space where you will manage the look and feel of your reporter profile pages. You’ll be able to create an unlimited number of custom panels and sub-panels that will hold all of the information you need to collect for each reporter.
The Reporter Profile Layout Manager has six main components:
The Panel Canvas
Create a Panel
Create a Sub-panel
Create a Context Block
Create a Field
Manage Fields
There are two types of panels: Standard and Custom. Standard panels cannot be removed, and the Name & Contact Details panel always stays at the top of the profile. Other Standard panels can be drag-and-dropped wherever you like.
The Standard panels on an identifier profile are:
Panel Name | Description |
Name & Contact Details | This panel holds critical information about the staff member, including: Name, Staff Role, Communications permissions, and Status (Active or Archived). |
Site Assignment | This panel is where you assign reporters to one or more sites. |
Communications History (Outbound) | This panel will show any messages your staff permissions allow you to see. For more information, see this article. |
Timesheet Settings (for Timesheet Clients ONLY) | This panel is where you assign reporters to their timesheet assignment details (Timesheet Association and Timesheet Template). Here you will create individual blackout dates (when relevant), and have access to the reporter's timesheet summaries and histories. You can also access the reporter's Timesheet Dashboard by clicking the link. |
Report Completion Rate (for Data+ Clients ONLY) | This panel is where you can see the completion rate for reports launched to this reporter. From here you can set both current and historic reporting rates. You can also access the reporter's report completion history by creating a current completion rate and clicking the link. |
Associations & Groups | This is the panel where you can assign reporters to Type 1 and Type 2 Associations, and manage their connection to identifiers in your Groups. |
The Name & Contact Details panel stays at the top of the profile. You can drag-and-drop the other Standard panels to any position you'd like.
Learn how to create an unlimited number of custom panels in the next section.
Creating a Custom Panel
To create a new custom panel:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage reporter accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
- On the top-right, click Create a Panel.
- A window will open.
- Panel Name. Type your new Panel Name.
- Reporter Visibility Settings. Your options are:
- Temporarily hide this panel from reporters. (Use this option if you do not want any reporter to see this panel.)
- Grant access to all reporters. (This option will show this panel to all enrolled reporters.)
- Limit access to reporters by Type 1 Association. (This option will limit which reporters can see the panel.)
Need to create or update a Type 1 Association to use for Reporter Panel Visibility? Check out this article.
Need some help with scenario planning? Check out this article or reach out to the Client Success Team at support@americalearns.net
- Show on Import Page? (Only select 'No' when you do not want any of the fields to appear when enrolling new reporters.)
- Open Panel on Page Load? (Choose 'Yes' when you want this panel to remain open by default when viewing reporter profiles.)
- Click the Create button.
Newly created panels will appear below your standard panels (but can be moved by simply dragging and dropping).
Custom panels will have the following action options:
Editing Panel Visibility Settings
After a custom panel is created you can edit the Panel Visibility Settings. This will be an important step to follow if you have panels designed to only be visible to reporters in certain program years.
To Edit a panel:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage reporter accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
- Open the panel using the green arrow.
- Click on the Edit button.
- A window will open.
- Here, change the setting from Grant access to all reporters to Limit access to reporters by Type 1 Association.
- Find the Type 1 Association you would like to use and select the association items for reporters who should be able to see the panel.
Need to create or update a Type 1 Association to use for Reporter Panel Visibility? Check out this article. - If you are looking for a way to simply hide irrelevant panels for both reporters and staff, you can create a Hide option in your Type 1 Association. When selected, this option will hide the panel for any reporter who does not have data within it.
- Optionally, for Show on Import Page?, you can remove the panel from the space where you import reporters by selecting 'No'.
- Click Update to save your changes.
Creating a Sub-Panel
To create a sub-panel:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage reporter accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
- On the right, click the Create a Sub-panel link.
- A window will open:
- Give your sub-panel a name.
- Decide which panel you’d like to add it to.
- Click Create.
Cloning a Panel or Sub-panel
Cloning a panel or sub-panel is a quick way to duplicate fields. Here are the steps.
To clone a panel:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage reporter accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
- Find the panel you would like to clone and click this icon:
- A pop-window will appear.
a) Give your cloned panel a new, unique name. b) If there are any sub-panels within the panel, you'll have the option to clone those as well.
Here you can rename the sub-panels as needed.- Click Update.
Newly cloned panels will appear at the bottom of your profile management page. You can drag and drop these as you like.
To clone a sub-panel:
On the left, in your Mission Control, select Groups.
Find the section called Manage Groups and use the drop-down to choose the group you’d like to work on.
- Find the sub-panel you would like to clone and click this icon:
- A pop-window will appear.
a) First, use the drop-down menu to add cloned sub-panel to the panel of your choice.
b) Then, give your cloned sub-panel a name. - Click Update.
Creating a Context Block
Context Blocks are text-based sections where you can add context (just as the name suggests) and where you upload documents that can be accessed by your reporters.
To create a context block:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage reporter accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
- On the right, click the Create a Context Block link.
- A window will open:
- Use the text field and formatting options to create context for your reporters.
- Use this checkbox to attach up to 10 documents.
- Use the drop-down to decide in which Panel (and, if relevant, which Subpanel) you'd like to place your Context Block.
- Show the context blocks to reporters by checking this box.
- Use the text field and formatting options to create context for your reporters.
- Click Create.
Creating and Managing Fields
Check out this article on creating and managing your custom fields.
This article covers the following:
- Creating new fields
- Managing fields
- Quick Access To Dos
- Mandatory To Dos, and
- Field privacy
Adjusting your Panel View
Now that you can target panels, you're able to adjust how you view your reporter profile to ensure your reporters are seeing the panels you'd like them to see.
To adjust your panel view:
- On the left, in your Mission Control, click Reporters, Staff, & Sites.
- On the right, click Manage reporter accounts.
- On the right, use the More drop-down menu and select Manage Fields and Profile Layout.
- At the top, under View Panels click View Panels Targeting to Type 1 Associations.
- Select the Association items you'd like to see.
- Click Update View.
Video Guidance for Adjusting your Panel View
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