getting emails when reporters submit reports

Modified on Wed, 26 Apr 2023 at 02:24 PM

Getting Emails when Reporters Submit Reports

Take a look at this quick review video:


For all other staff and supervisors, you'll need to update the permission in their staff role: 

  1. On the left, in your Mission Control, click the Reporters, Staff, & Sites.

  2. On the right, click Manage staff roles.

  3. Click on the role you would like to update.

  4. Find the section called Report Management & Administration and check this permission (and the scope of receipt appropriate for the role - all sites or just assigned sites):

  5. Scroll to the bottom of the page and click Update.

For managers (main administrators): 

  1. Follow these steps to update the automated report submission email to send to your manager (main administrator).

  2. On the left, in your Mission Control, click Communications Portal.

  3. On the right, use the More drop-down menu and select Customize Messaging.

  4. Find the message the Report panel and click to open the Report Submissions Notification to Staff.

    • If your manager (main administrator) should receive these messages, click Yes.

    • To save your changes click Update.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article