assigning staff to all sites

Modified on Wed, 16 Aug 2023 at 11:36 AM

Has this ever happened to you or anyone on your team?

You add a new reporter in your Impact Suite and then - WHOA - they disappear. After some digging or reaching out to the America Learns Support Team, you discover the reason for the disappearing act is that your account isn’t assigned to the site that the new reporter is connected to.

Well, we’ve just added an upgrade to resolve this issue for staff members who need to be assigned to all active (and possibly all deactivated) sites.

To update accounts for staff member who need to be assigned to all sites: 

  1. On the left, in your Mission Control, click Reporters, Staff, & Sites.

  2. On the right, click Manage staff accounts.

  3. In the table find and click the name of the staff member that needs to be connected to all sites.

  4. Open the Site Assignment panel and click the Edit button.

    In the Select Sites section, you’ll see that the staff member will be assigned to a Custom setting.

    If you’d like this person to have access to active sites automatically or all active and deactivated sites automatically, choose one of these two options:
    • Assign to all active sites at all times. (This person will be assigned to all currently active and all newly enrolled sites automatically.)
    • Assign to all active & deactivated sites at all times. (This person will be assigned to all sites regardless of status and will be automatically assigned to all new sites as they are enrolled.)

  5. Click Update to save your changes.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article