opting out of Communication Portal messages

Modified on Thu, 22 Feb 2024 at 10:21 AM


TABLE OF CONTENTS


Opting Staff Members Out of Communications Portal Messages

If a staff member requests to stop receiving Communications Portal Messages, there are two options: 

  1. You can do it for them, or

  2. They can do it.

Note: This does not opt folks out of automated reminder messages from the system (e.g. Time Sheet signature reminders, Report completion notifications). This only opts folks out of messages sent from the Communications Portal.


You Do It For Them

  1. On the left, in your Mission Control, click Reporters, Staff, & Sites.

  2. On the right, click Manage staff accounts.

  3. Click on the name of the staff account you'd like to update.

  4. Their profile will open. 

  5. Open the Name & Contact Details panel, and click the Edit button. 

  6. A window will open. 

  7. Change Receive Comm. Portal E-mails from Yes to No

  8. To save your changes, click Submit.


Give Instructions So They Can Do It 

  1. On the left, in your Mission Control, click Reporters, Staff, & Sites.

  2. On the right, click Update my profile.

  3. Open the Name & Contact Details panel, and click the Edit button.
     
  4. A window will open. 

  5. Change Receive Comm. Portal E-mails from Yes to No.

  6. To save your changes, click Submit. 


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