TABLE OF CONTENTS

• Using Type 1 Associations to Create Communication Groups
• Video Support

Using Type 1 Associations to Create Communication Groups

The Impact Suite gives you the ability to create communication groups so that you can easily get the right communication to the right people in just a few clicks. The Impact Suite refers to these distribution groups as Associations. While there are two types of Associations available, you will only need to create or use one: Type 1 (The “Permanent” Association).

Video Support

A Type 1 Association is one in which reporters always fall under a certain classification.

For example, let’s imagine that your program has different types of reporters: high school students, college students, and graduate students, and you need to be able to communicate with each of these groups in different ways. You’ll use the Impact Suite to create a Type 1 Association to help you easily classify reporters, and get the right communications to them.

Follow these steps to create communication groups in the Impact Suite:

1. On the left, click Reporters, Staff, & Sites.

   
   

2. On the right, click Manage reporter accounts.

   
   

3. On the right, in the More menu choose Create and Manage Associations.
   
   

4. Under the section that reads Create New Association, enter the name of your Association (something like: Communication Groups). You can modify this name later.
   
   

5. Choose Type 1 and click Create.
   
   

6. On the next page, you’ll add the Association Items. These options will be the groups of reporters you’d like to be able to individually communicate with. (In the example below, reporters are broken into three categories: Gardeners, Painters and Tutors.)