sending the password setup e-mail

TABLE OF CONTENTS

• Sending the Welcome/Password Setup (Bulk Action)
• Need to update the welcome email? 
• Video Resource: Create a Password

Sending the Welcome/Password Setup (Bulk Action)

If you need to send the Welcome/Password setup e-mail to reporters who have not yet set up their password, please follow these steps:

1. On the left-hand side of your Mission Control, click Reporters, Staff, & Sites.
   
   
2. On the right, click Manage reporter accounts.
   
   
3. In the table use the Select action drop-down menu and select the Send Welcome/Password Setup E-mail to All Reporters without Password (#).
   
   
4. A pop-up window will appear with a list of reporters that have not yet setup their password:
   
5. To send the Welcome/Password Setup Email, check the box and click Confirm.
   

Need to update the welcome email? 

Follow these steps to update the various automated messages your Impact Suite can send to reporters and staff.

1. On the left, in your Mission Control, click Communications Portal.
   
   
2. On the right, use the More drop-down menu and select Customize Messaging.
   
3. Find the message that you would like to customize (or restore to default).
   
   
4. If you make any changes, click the Update button to save them.
   
   
5. To restore the message to its default simply click the Restore Default link just below the text-entry field.  Then, click Update.

Video Resource: Create a Password