sending the password setup e-mail

Modified on Thu, 15 Feb 2024 at 03:58 PM


Sending the Welcome/Password Setup (Bulk Action)

If you need to send the Welcome/Password setup e-mail to reporters who have not yet set up their password, please follow these steps:

  1. On the left-hand side of your Mission Controlclick Reporters, Staff, & Sites.

  2. On the right, click Manage reporter accounts.

  3. In the table use the Select action drop-down menu and select the Send Welcome/Password Setup E-mail to All Reporters without Password (#).

  4. A pop-up window will appear with a list of reporters that have not yet setup their password:
  5. To send the Welcome/Password Setup Email, check the box and click Confirm.

Need to update the welcome email? 

Follow these steps to update the various automated messages your Impact Suite can send to reporters and staff.

  1. On the left, in your Mission Control, click Communications Portal.

  2. On the right, use the More drop-down menu and select Customize Messaging.
  3. Find the message that you would like to customize (or restore to default).

  4. If you make any changes, click the Update button to save them.

  5. To restore the message to its default simply click the Restore Default link just below the text-entry field.  Then, click Update.

Video Resource: Create a Password

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article