updating automated messages from the communications portal

Modified on Mon, 17 Jun at 10:13 AM


Updating Automated Messages from the Communications Portal

Follow these steps to update the various automated messages your Impact Suite can send to reporters and staff.

  1. On the left, in your Mission Control, click Communications Portal.

  2. On the right, use the More drop-down menu and select Customize Messaging.
  3. Find the message that you would like to customize (or restore to default).

  4. If you make any changes, click the Update button to save them.

  5. To restore the message to its default simply click the Restore Default link towards just below the text-entry field.  Then, click Update.

NOTE: Automated email messages will come from donotreply@americalearns.net. Text messages will come from a 5 digit number. Reporters will not be able to reply directly to automated messages.   


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