completion rate is less than goal: create an extension for a closed report launch

Why do I need to create an extension for my report launch?

When launching reports in the Impact Suite, you must set both a launch date and a due date. You can also add an optional extension period. Once the due date and any extension period have passed, reporters who haven’t submitted their reports will lose access. To reopen access for these reporters, you’ll need to update the extension period for the launch. 

The steps below will guide you through updating the extension date for a closed report launch.

TABLE OF CONTENTS

• Option 1: Create an Extension from the Completion Tracker
• Option 2: Create an Extension from the Report Launch Settings Page

Option 1: Create an Extension from the Completion Tracker

1. In your Mission Control, go to Report Data.
   
   
2. Then select Completion tracker.
   
   
   
3. On the next page, choose the date range for the reports for which you’d like to view completion details.
   
   
4. Select View, once you've chosen your dates.
   
   
   
5. If the extension period has passed, but you'd like to allow more people to complete the report, click the Extend through [Date] or Create an Extension hyperlink to go directly to the launch settings page.
   
   
   OR
   
   
   
6. A new tab with the launch settings page will open. Under the Update Schedule section, select Edit to update the extension period.
   
   
7. Then, click Set to save your changes.
   
   
   
   
8. At the bottom of the page, select Return to Report Management Page.
   
   
   

Option 2: Create an Extension from the Report Launch Settings Page

1. In your Mission Control, go to Report Management.
   
   
2. Then select Manage existing & scheduled launches.
   
   
3. On the launch management page, expand the Closed Launches section.
   
   
4. Find the report you want to update, then select Edit Launch from the Action column drop-down menu.
   
   
   
5. On the launch settings page, expand the Update Schedule section.
   
   
6. Select Edit to update the extension period.
   
   
7. Then, click Set to save your changes.
   
   
   
   
8. At the bottom of the page, select Return to Report Management Page.