what do the three reporter statuses (active, deactivated, and archived) mean?

Modified on Fri, 27 Sep at 3:31 PM

TABLE OF CONTENTS

Introduction to Topic
Reporter Account Status Definitions
Related Articles

Introduction to Topic

When viewing a reporter's profile, you might have noticed the Status field in the Name & Contact Details panel -- but do you know what the three statuses (active, deactivated, and archived) mean?

Reporter Account Status Definitions

The table below shows which actions a reporter can perform, based on their account status.

	Reporter Status
Reporter Actions	Active	Deactivated	Archived
Log In	✅	✅	❌
View/Update assigned fields in Profile	✅	✅	❌
Submit assigned Timesheets	✅	✅	❌
Submit assigned Reports	✅	❌	❌

IMPORTANT NOTE: Toggling between these three reporter statuses will not result in any data loss (for example profile data, submitted timesheet data, or report data). 

However, deactivating a reporter would disconnect them from any future reports launched. And archiving a reporter would prevent them from taking any further action in their account. 

Staff can always view and update reporter accounts regardless of status.

what do the three reporter statuses (active, deactivated, and archived) mean?

Introduction to Topic

Reporter Account Status Definitions

Related Articles